My Account

Your Details

• How do I log in?
• I forgot my password
• How do I change my delivery address?
• How do I change my delivery time?
• Can I add delivery instructions for my courier driver?

Skipping & Cancelling

• How do I skip upcoming deliveries?
• What are the deadlines for making changes?
• How do I cancel my subscription?

Payments

• Will there be an authorisation, hold or pending charge?
• How does payment work?
• How do I enter a promo code?
• How do I update my credit card details?
• Can I completely remove my credit card details?
• How long will it take to process a refund?

Vouchers and Promotions

• Voucher Redemption, why do we have to add credit card details?
• How do I buy a voucher?
• How do I pay with a voucher or gift card?

Refer a Friend

• How do I refer a friend?